Hauteline — Rent or buy designer clothing in NYC from Hauteline, a curated fashion rental platform featuring unique dresses, tops, and sets from independent designers. Shop or rent wedding guest dresses, event looks, and birthday styles with NYC same-day delivery and nationwide shipping.

Rentals: Cancel 7+ days before your start date for a full refund (minus $8 restocking fee), or within 7 days for store credit (minus $8 fee). Non-refundable once shipped or within 24 hours of pickup.

Online Purchases: Returns must be requested within 7 days of delivery for store credit or a size exchange. A $15 return processing fee applies. Items must be unworn, unwashed, unaltered, and returned with original tags via our returns portal.

In-Store Purchases: Accepted within 7 days for a size exchange or exchange for an item of equal or lesser value, selected during the same visit, subject to availability.

Final Sale items (50% off or more) are not eligible for return or exchange.

With Perfect Fit Insurance, we'll send a complimentary replacement size within 2 business days, subject to availability. Without insurance, return your unworn item within 24 hours of receiving it for a 50% fit refund, minus shipping.

Standard shipping is $8 (free on orders $100+) and arrives in 2-5 business days; expedited is $18 and arrives in 1-2 business days. Rentals are timed to arrive before your selected start date. NYC customers can choose free pickup at our Orchard St. store instead.

Card Hold: To keep our pieces in great condition, we place a temporary hold on your card for rare cases like extreme damage, theft/loss, or non-return. You won't be charged unless there's an issue — the hold releases automatically once your rental is returned on time and in good condition, typically within 1–3 business days of us receiving and inspecting it. The hold itself is free; your bank simply reserves the funds temporarily. We'll always reach out before any charge is made.

Security Deposit: On higher-value pieces, we add a refundable security deposit alongside the card hold. It isn't a fee — it comes back to you once your rental is returned on time and in good condition. We release it within 7 days of your return arriving with us; your bank then takes 3–5 business days to reflect it. Late fees or damage charges are subtracted before refunding, and we'll always reach out before any deduction.

Damage, Loss, or Late Return: In the rare case of damage, loss, or late return, we may charge some or all of the item's retail value to cover repair or replacement costs. We'll always reach out before any charge is made.